![]() Moving the mouse on top of any of the Log files shows a small arrow at the right.Ĭlick the arrow button to download and save the Log file. The Logging dialog box shows the list of Log Files captured. Once the issue is reproduced, close the session.Ĭlick the Settings button again to open the Account dialog box. Sign into the Citrix Workspace app virtual desktop and launch your virtual app session and reproduce the issue to collect logs.Ĭontinue to work on the session to reproduce the issue. This change indicates that collection of logs is enabled. The Start Logging button changes to Stop Logging. Select Stop Logging to end the collection of logs on the user device.Ĭlick the Settings button on the bottom right of the Citrix Workspace app Sign In screen.Ĭlick the Start Logging button under Logging to enable collection of logs. In the Settings dialog, select Start Logging.ĭetails of the collected log files are listed in the Settings dialog. Select the button with a settings image in the bottom-right corner. On the user device, launch Citrix Workspace app and navigate to the login page. (Esclusione di responsabilità))Ĭitrix Workspace app for ChromeOS provides timestamps for the logs generated by the user device.Īs an end user, to assist with troubleshooting connection issues, logs can be generated on both the user device and the machines providing desktops and applications. Questo articolo è stato tradotto automaticamente. (Aviso legal)Įste artigo foi traduzido automaticamente. (Clause de non responsabilité)Įste artículo ha sido traducido automáticamente. (Haftungsausschluss)Ĭe article a été traduit automatiquement. This article has been machine translated.ĭieser Artikel wurde maschinell übersetzt. Questo contenuto è stato tradotto dinamicamente con traduzione automatica. (Aviso legal)Įste texto foi traduzido automaticamente. (Clause de non responsabilité)Įste artículo lo ha traducido una máquina de forma dinámica. (Haftungsausschluss)Ĭet article a été traduit automatiquement de manière dynamique. ![]() ica file with the user never having to even know what any of that is and can get to work.This content has been machine translated dynamically.ĭieser Inhalt ist eine maschinelle Übersetzung, die dynamisch erstellt wurde. Or even better, fix it work the way it used so the user just taps the icon and it opens the. ![]() ica file with YOUR app so it will show up with the other apps that have no problem offering themselves as options to open an. If this is Apple’s fault my sincere apologies that I’m venting my extreme frustration at Citrix (after several Physicians venting their frustrations at me when they can’t remotely do things with a device that had been working, then wasnt, then was again, and with the most recent update is broken again!) tho Apple indicates it is a problem with Citrix Workspace not being updated for iOS 13 compatibility.ĭoes Citrix not want iPad users to be able to work? If so just say, that way we can find a product that is reliable and won’t break every other update and leave users in a major bind. ![]() It was stated in one support doc that this change in iOS 13 only affected Safari, but it does exactly the same thing in Chrome or a couple other iOS Browsers I tried. And I’d like to point out that this multi step “download in safari -then open files - find your downloaded file and tap it -and then copy to workspace” was absolutely ridiculous - requiring this many steps to do what used to take only a tap (is it really so difficult just having an “Open” option next to the “Download” option?). Saving the ica file to the Files App and opening it from there no longer works. ![]() It was for a few days (here and there) but the update the week of 10/17 apparently removed the seemingly obvious and critical function so that, once again, there is no way to use Citrix on any iOS 13 iPad. ica file is not associated with the Workspace iOS app. On the iPad which many of our Doctors use to remotely access patient care apps, the. I don’t know what is up with Citrix (or possibly Apple?) but the essential and mission critical tool keeps getting broken and there seems to be little interest from Citrix support in fixing it. Unfortunately no, as of 10/21/19 Workspace does NOT work with iOS 13 either. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |